Security and
Peace of Mind
The assurance you need to keep your business running at the highest level
Every certification we receive reflects our commitment to quality, security, and sustainability in our logistics operations. They ensure that our processes adhere to the highest industry standards, adding direct value to our clients’ businesses — to your business.
Authorized
Economic
Operator
Being an AEO means being recognized by the Brazilian Federal Revenue Service as a strategic partner for ensuring security and reliability in foreign trade operations. This translates into benefits for our clients, such as greater agility in customs processes, security, and risk reduction throughout the logistics chain.
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Sustainable
Logistics in
Practice
ECO Freight demonstrates our commitment to more sustainable logistics practices. We implement solutions that reduce environmental impact and promote more efficient operations in line with the challenges of the global green economy.
System Certification
(ISO 9001)
ISO 9001 certification demonstrates the quality of our management processes. It ensures a standardized operation focused on continuous improvement, operational efficiency, and a total commitment to customer satisfaction.
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Excellence in
Air Freight
As a member of the International Air Transport Association (IATA), we follow strict standards for air cargo safety and efficiency. This means more controlled processes, safer operations, and excellence in handling different types of cargo.
Connected to the largest
global logistics network
Being part of WCA world means having access to an exclusive network of independent freight forwarders in more than 190 countries. This global connection allows us to offer strategic solutions with greater flexibility, security, and agility in international operations, always seeking the best support for our clients.
Great Place
to Work
Our GPTW certification reflects a solid corporate culture based on ethics, appreciation of people, and an inspiring work environment. A motivated and engaged team makes all the difference in the quality of services and results delivered to our clients.
Sintonia A+ Seal
The Sintonia A+ Seal recognizes companies that demonstrate a high level of tax compliance with Brazil’s Federal Revenue Service (Receita Federal). This certification reinforces our commitment to fiscal compliance, transparency, and good governance practices, reflecting an approach guided by trust, security, and excellence in every operation.
Our commitment
is to deliver
excellence to
your business.
Ethics and respect in our relationships.
Transparency that builds trust in our operations
We believe that transparency is a non-negotiable value. Our policies and guidelines are designed to maintain ethical, secure, and open relationships with customers, partners, and employees. More than a commitment, it is a daily practice that reflects our responsibility at every stage of the logistics chain
General Terms
of Business
Our operations are based on a solid foundation of clear rules defined in the General Terms of Business. This document outlines the rights, obligations, and responsibilities for each service provided, ensuring legal certainty and transparency in all business interactions.
AccessQuality
Policy
The pursuit of excellence is part of who we are. Our Quality Policy guides our internal processes and external relationships, ensuring that each operation is conducted with efficiency, continuous improvement, and a total focus on customer satisfaction.
AccessCode of Conduct and Ethics
SHIPMASTERS, operating in international freight forwarding across all modes of transport, and in customs advisory services for Import and Export, seeks to be an extension of its clients, understanding how they operate in order to develop customized solutions, adding value and allowing clients to focus on their core business. We are committed to:
• Conducting our processes and activities to meet the applicable requirements;
• Pursuing continuous improvement of our services and quality management system;
• Meeting the needs and expectations of clients and interested parties.
Our processes are rigorously carried out under a quality management system in accordance with the ISO 9001 standard.
Transparent
practices
and processes
that drive results.
Whistleblowing Channel
Putting ethics and transparency first
We provide a confidential and secure Whistleblowing Channel where anyone can anonymously or confidentially report situations involving inappropriate conduct, ethics violations, fraud, or non-compliance with our policies.
This is a further commitment to transparency and integrity in all of our operations and strengthens the trust we build with our customers, partners, and employees.
If you have an incident,
simply report it below.
Want to learn more about who we are and what moves us?
Learn about our history, our values, and how we have built a solid track record in the international logistics market.