Shipmasters

Security and
Peace of Mind

The assurance you need to keep your business running at the highest level

Every certification we receive reflects our commitment to quality, security, and sustainability in our logistics operations. They ensure that our processes adhere to the highest industry standards, adding direct value to our clients’ businesses — to your business.

Authorized
Economic
Operator

Being an AEO means being recognized by the Brazilian Federal Revenue Service as a strategic partner for ensuring security and reliability in foreign trade operations. This translates into benefits for our clients, such as greater agility in customs processes, security, and risk reduction throughout the logistics chain.

System Certification
(ISO 9001)

ISO 9001 certification demonstrates the quality of our management processes. It ensures a standardized operation focused on continuous improvement, operational efficiency, and a total commitment to customer satisfaction.

Excellence in
Air Freight

As a member of the International Air Transport Association (IATA), we follow strict standards for air cargo safety and efficiency. This means more controlled processes, safer operations, and excellence in handling different types of cargo.

Connected to the largest
global logistics network

Being part of WCA world means having access to an exclusive network of independent freight forwarders in more than 190 countries. This global connection allows us to offer strategic solutions with greater flexibility, security, and agility in international operations, always seeking the best support for our clients.

Sustainable
Logistics in
Practice

ECO Freight demonstrates our commitment to more sustainable logistics practices. We implement solutions that reduce environmental impact and promote more efficient operations in line with the challenges of the global green economy.

Corporate
Commitment

The recognition by Ecovadis is a proof of our performance in terms of social and environmental responsibility and business ethics. This certification confirms that our work goes beyond logistics: we are a company committed to a sustainable future.

Great Place
to Work

Our GPTW certification reflects a solid corporate culture based on ethics, appreciation of people, and an inspiring work environment. A motivated and engaged team makes all the difference in the quality of services and results delivered to our clients.

swiper to side

Our commitment
is to deliver
excellence to
your business.

Ethics and respect in our relationships.

Transparency that builds trust in our operations

We believe that transparency is a non-negotiable value. Our policies and guidelines are designed to maintain ethical, secure, and open relationships with customers, partners, and employees. More than a commitment, it is a daily practice that reflects our responsibility at every stage of the logistics chain

General Terms
of Business

Our operations are based on a solid foundation of clear rules defined in the General Terms of Business. This document outlines the rights, obligations, and responsibilities for each service provided, ensuring legal certainty and transparency in all business interactions.

Access

Quality
Policy

The pursuit of excellence is part of who we are. Our Quality Policy guides our internal processes and external relationships, ensuring that each operation is conducted with efficiency, continuous improvement, and a total focus on customer satisfaction.

Access

Code of Conduct and Ethics

Conducting business ethically is the foundation of our credibility in the market. Our Code of Conduct and Ethics establishes the guidelines that govern the behavior of Shipmasters at all levels, promoting an upright and respectful business environment.

Access

Transparent
practices
and processes
that drive results.

Whistleblowing Channel

Putting ethics and transparency first

We provide a confidential and secure Whistleblowing Channel where anyone can anonymously or confidentially report situations involving inappropriate conduct, ethics violations, fraud, or non-compliance with our policies.

This is a further commitment to transparency and integrity in all of our operations and strengthens the trust we build with our customers, partners, and employees.

If you have an incident,
simply report it below.

     Learn about our history, our values, and how we have built a solid track record in the international logistics market.